Privacy Policy
At Time, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below and consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Remember that your use of Time’s Services is subject to our Terms of Use, which incorporates this Privacy Policy. Any terms used in this Policy without defining them have the definitions given to them in the Terms of Use.
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you to material changes by placing a notice on Time’s website, by sending you an email, or by other means. Please note that if you have opted not to receive legal notice emails from us (or you have not provided us with your email address), those legal notices will still govern your use of the Services, and you remain responsible for reading and understanding them. If you use the Services after any changes to this Privacy Policy have been posted, you agree to all such changes.
Privacy Policy Table of Contents
- What this Privacy Policy Covers
- Personal Data
- How We Disclose Your Personal Data
- Tracking Tools and Opt-Out
- Data Security
- Data Retention
- Personal Data of Children
- Other State Law Privacy Rights
- European Union, United Kingdom, and Swiss Data Subject Rights
- Contact Information
1. What this Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we do not own or control, or people we do not manage.
2. Personal Data
Categories of Personal Data We Collect
This chart details the categories of Personal Data that we may collect (and may have collected in the past 12 months), along with examples and the categories of third parties with whom we share this data:
| Category of Personal Data | Examples of Personal Data We Collect | Categories of Third Parties With Whom We Share this Personal Data |
|---|---|---|
| Profile or Contact Data | First and last name, Email | • Service Providers • Analytics Partners • Parties You Authorize, Access, or Authenticate |
| Payment Data | Financial account information, Payment card type, Last 4 digits of payment card, Billing address, phone number, and email | • Service Providers (specifically our payment processing partner, currently Stripe) |
| Device/IP Data | IP address, IP-address-based location information, Device ID, Type of device/operating system/browser, Other apps utilizing microphone | • Analytics Partners • Parties You Authorize, Access, or Authenticate |
| Web Analytics | Web page interactions, Referring webpage/source | • Analytics Partners • Parties You Authorize, Access, or Authenticate |
| Social Network Data | Social media profiles | • Service Providers • Parties You Authorize, Access, or Authenticate |
| Professional or Employment-Related Data | Job title and role, Employer, Personal website | • Service Providers • Parties You Authorize, Access, or Authenticate |
| Photos, Videos, and Recording | Photos, videos, or recordings of you, Photos, videos, or recordings of your environment | • Service Providers • Analytics Partners • Parties You Authorize, Access, or Authenticate |
| Other Identifying Information You Voluntarily Provide | Identifying info in emails, letters, texts, or communications you send us, Calendar data (meeting invitations, body text, sender/recipients), Meeting data (attendees, audio, transcriptions), Any other identifying information you authorize Time to access or share, Any derivatives (e.g., conversation transcripts) | • Service Providers • Analytics Partners • Parties You Authorize, Access, or Authenticate |
Google API Data
Notwithstanding the foregoing, to the extent we collect Personal Data about you through use of a Google API, our use and transfer of such Personal Data to any other third party will comply with the Google API Services User Data Policy, including the Limited Use Requirements.
We explicitly affirm that Google Workspace APIs and any data obtained through Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models. Any data accessed through Google Workspace APIs is used solely for the purpose of providing specific functionality within our Services to the user who authorized such access.
Categories of Sources of Personal Data
We may collect Personal Data about you from the following categories of sources:
-
You
- When you provide such information directly to us (e.g., creating an account, using interactive tools, filling out forms or surveys, contacting us).
- When you voluntarily provide information in free-form text boxes or via emails.
- When you use the Services and such information is collected automatically (e.g., via Cookies, as described below).
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Third Parties
- Vendors: We may use analytics providers or customer support vendors to help us understand and improve how users interact with the Services.
- Third Party Accounts: If you sign in or connect through a third party (e.g., a social network), certain content or information from those accounts may be transmitted into your account with us.
Our Commercial or Business Purposes for Collecting or Disclosing Personal Data
We may collect or disclose your Personal Data for the following purposes:
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Providing, Customizing, and Improving the Services
- Creating and managing your account; processing orders or other transactions
- Fulfilling requests or providing products, services, or information you request
- Providing support and assistance; testing, research, internal analytics, product development
- Personalizing the Services, website content, and communications based on your preferences
- Fraud protection, security, and debugging
-
Marketing the Services
- Marketing and selling the Services
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Corresponding with You
- Responding to your inquiries, sending information about Time or our Services
- Sending emails or communications that we believe may be of interest to you
-
Meeting Legal Requirements and Enforcing Legal Terms
- Fulfilling legal obligations (e.g., under applicable law, regulations, court orders)
- Preventing, detecting, and investigating security incidents or illegal activities
- Protecting the rights, property, or safety of you, Time, or third parties
- Enforcing agreements; responding to claims or disputes
We will not collect additional categories of Personal Data or use the Personal Data we collect for materially different, unrelated, or incompatible purposes without providing you notice.
3. How We Disclose Your Personal Data
We may disclose your Personal Data to the categories of service providers and other parties listed below. In some states, these disclosures may be considered a “sale” of your Personal Data. Refer to the state-specific sections further below for more details.
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Service Providers
- Help us provide the Services or perform business functions on our behalf (e.g., hosting, technology, communication providers; security and fraud prevention consultants; support/customer service vendors; product fulfillment providers; audio transcription providers; payment processors).
- Our current payment processor is Stripe, Inc. (“Stripe”). Please see Stripe’s terms of service and privacy policy for how Stripe collects, uses, and stores your Personal Data.
-
Analytics Partners
- Provide analytics on web traffic or usage of the Services. Examples include companies that track referral pages and user interactions, as well as how users engage with the Services.
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Parties You Authorize, Access, or Authenticate
- Organizations through which you access our Services (e.g., your employer)
- Third parties you access through the Services
- Social media services
- Other users (where you explicitly share or authorize access)
Legal Obligations
We may share any Personal Data we collect with third parties as needed for “Meeting Legal Requirements and Enforcing Legal Terms,” as described above.
Business Transfers
All Personal Data may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which a third party assumes control of our business (in whole or in part). We will make reasonable efforts to notify you before your information becomes subject to different privacy policies.
Data That Is Not Personal Data
We may create aggregated, de-identified, or anonymized data from Personal Data by removing information that makes data personally identifiable. We may use or share such aggregated data for our lawful business purposes (e.g., analyzing usage trends, improving the Services), provided it cannot reasonably be used to identify you.
4. Tracking Tools and Opt-Out
The Services use Cookies and similar technologies (e.g., pixel tags, web beacons, clear GIFs, JavaScript) to:
- Recognize your browser and let us know how and when you visit and use our Services
- Analyze trends and learn about our user base
- Operate and improve our Services
Cookies are small text files placed on your device. We may also supplement the information we collect with data from third parties that have placed their own Cookies on your device.
Types of Cookies:
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Essential Cookies
- Required for providing features or services you request (e.g., logging into secure areas). Disabling these may make certain features unavailable.
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Functional Cookies
- Record your choices and settings over time (e.g., preferences for content, language, or region).
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Performance/Analytical Cookies
- Help us understand how visitors use our Services (e.g., pages visited, time on site).
- Measure the performance of our advertising campaigns.
You can accept or decline Cookies through your browser settings. Declining Cookies may affect certain functionalities of the Services. For more information about Cookies, including how to manage or delete them, visit allaboutcookies.org or, if you are in the EU, ico.org.uk/for-the-public/online/cookies.
5. Data Security
We use physical, technical, organizational, and administrative security measures to protect your Personal Data from unauthorized access, use, and disclosure. You can help by:
- Choosing and protecting your password or other sign-on mechanisms
- Limiting access to your computer or device and logging out after each session
While we strive to secure your data, no method of transmission over the internet or storing data is completely secure.
6. Data Retention
We retain Personal Data as long as needed to provide our Services or fulfill business or commercial purposes. In determining retention periods, we consider:
- Who we collected data from and for what reason
- Our need for the data (e.g., to comply with legal obligations, resolve disputes, collect fees)
- The sensitivity of the Personal Data
We may retain certain data in anonymous or aggregated form where it would not identify you personally.
Examples:
- Profile information, credentials, and user data: Retained as long as you maintain an account
- Payment data: Retained as long as needed to process a purchase or subscription
- Device/IP data: Retained as long as needed to ensure our systems are operating appropriately
- Aggregated data: Retained indefinitely to train our AI models and improve Time’s products, software, and services (even after your account or the Services are terminated)
7. Personal Data of Children
We do not knowingly collect or solicit Personal Data from children under 16 years of age. If you are under 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16, we will delete it promptly. If you believe a child under 16 has provided us with Personal Data, contact us at privacy@withtime.ai.
8. Other State Law Privacy Rights
California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to request that we refrain from disclosing Personal Data to third parties for those parties’ direct marketing purposes. To submit such a request, contact us at privacy@withtime.ai.
Nevada Resident Rights
If you are a Nevada resident, you have the right to opt out of the sale of certain Personal Data to third parties. To exercise this right, email us at privacy@withtime.ai with the subject line “Nevada Do Not Sell Request,” and include your name and the email address associated with your account.
9. European Union, United Kingdom, and Swiss Data Subject Rights
If you are a resident of the European Union (“EU”), United Kingdom (“UK”), Lichtenstein, Norway, or Iceland, you may have additional rights under the General Data Protection Regulation (“GDPR”) or equivalent laws. For this section, “Personal Data” and “processing” are used as defined in the GDPR. Time is the controller of your Personal Data processed in connection with the Services.
If there is any conflict between this section and any other provision of this Privacy Policy, the provision that is more protective of Personal Data shall control to the extent of the conflict. For questions about your rights or to submit a request, contact us at privacy@withtime.ai with the subject line “GDPR Request.”
Personal Data We Collect
Please see the Categories of Personal Data We Collect section above.
Personal Data Use and Processing Grounds
We only process Personal Data if we have a lawful basis (e.g., consent, contractual necessity, legitimate interests). Examples:
- Contractual Necessity: Profile/Contact Data, Payment Data, Professional/Employment Data, Photos/Videos/Recording, and Other Identifying Information if needed to perform our Terms of Use with you.
- Legitimate Interests: Enhancing the Services, marketing, fraud prevention, or enforcing legal terms.
- Consent: In some cases, we process your Personal Data based on consent, which will be indicated at the point of collection.
- Other Grounds: Compliance with legal obligations or protecting vital interests.
Sharing Personal Data
See How We Disclose Your Personal Data.
Data Subject Rights
You may exercise certain rights relating to your Personal Data, such as the right to:
- Access: Request more information about the Personal Data we hold about you or a copy of such data.
- Rectification: Request we correct any inaccurate Personal Data. (Note that transcripts generally cannot be modified after creation.)
- Erasure: Ask us to delete your Personal Data from our systems.
- Withdrawal of Consent: Revoke consent where processing is based on consent.
- Portability: Request a machine-readable copy of your Personal Data or ask us to transfer it to another controller.
- Objection: Object to the use or disclosure of your Personal Data.
- Restriction of Processing: Request that we limit how we process your Personal Data.
- Right to File a Complaint: Lodge a complaint with the supervisory authority in your country or EU Member State.
Transfers of Personal Data
Our Services are hosted in the United States. By using the Services, you authorize Time to transfer, store, and process your information in the U.S. (and potentially other countries). In some cases, your Personal Data may be transferred under a data processing agreement incorporating standard data protection clauses.
10. Contact Information
If you have any questions or comments about this Privacy Policy, how we collect and use your Personal Data, or your choices and rights regarding such collection and use, please contact us at:
Time (American Productivity Company, d/b/a Time)
Privacy Department Address – e.g., 393 Canal St. #200, New York, NY 10013
privacy@withtime.ai
By using Time’s Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as set forth herein.